Ressourcen

Customer Quotes

The release of LANDesk Service Desk 7.4 is a major shift forward for LANDesk in terms of usability, performance and capability. We have been particularly impressed with the functionality available now through the Web access component, both for technical analysts and end users."

- Paul Gillen
ITSM Project Manager
at Northern Ireland Civil Service

The release of LANDesk Service Desk 7.4 offers a strong, user-centric approach to service desk management, particularly with LANDesk Self Service and LANDesk Service Catalogue.

The service desk continues to feel pressure to improve resolution time and lower call volume. Self-service offers a solution to this often formidable challenge. EMA research also shows a resurgence in service catalog investment as a critical technology for cloud computing, self service and IT transparency strategies. LANDesk's timing with investment in these areas is impeccable."

- Lisa Erickson-Harris
research director at
Enterprise Management Associates


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Service Desk 7.4
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Alleviate the pressures on your IT service desk

Introducing LANDesk® Service Desk 7.4 – a user-centric approach to service provisioning and support.

LANDesk® Service Desk 7.4 brings together a cohesive set of new features and enhancements designed to improve the user experience for service desk customers and service desk staff, while enabling LANDesk portfolio customers to benefit from extended integration capabilities.

Learn more:

For a complete overview of all of the exciting new capabilities and benefits you can experience, contact LANDesk today.

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